Warranties

Home Place’s 1 -Year Free Parts & Labor Warranty

Home Place offers a 1-year warranty from date of purchase against manufacturer's defects with free parts and labor. Qualified defects will be repaired or replaced at company's option, at no cost to the customer. Customer is responsible for transportation to and from service location.

Limited Lifetime Frame Warranty

Home Place offers a Limited Lifetime Warranty on the inner frame construction used in sofas, love seats, chairs, ottomans, sectionals and sleepers. "Lifetime" is defined by the life of the original cover. Recovering the frame voids all warranties. After one year from the date of purchase, the customer will be responsible for labor and transportation to and from service locations.

Furniture Warranty/Repair Form(PDF)

Property Damage Claim Form(PDF)

WARRANTY EXCLUSIONS: All Home Place warranties carry the following exclusions: The warranties do not cover damage as a result of misuse, abuse, accident, commercial use, institutional use, or shipping damage. Home Place warranties extend only to the original purchaser. Any item purchased "as is" including closeouts, floor models and discontinued special purchases are excluded from warranty coverage. Warranties do not apply to accessories.

Do you offer extra protection for the products you sell?

"It’s only new one time"

Yes, we are proud to offer protection plans for fabric, leather, wood, and mattresses that will protect your furniture for 5 years from date of delivery. This supplemental protection is available for a nominal fee at the time of your purchase. Guardian's new Crypton Protection Plan covers nearly every type of furniture including wood, leather, fabrics and hard surfaces like laminates glass and metal. The Plan offers protection against accidental damage including stains, gouges, burns, water marks and more.

Guardian Protection Products has been an established manufacturer of high quality furniture protection products as well as a warranty service provider for furniture retailers since 1977. For more information, visit www.guardianproducts.net.

See a sales associate for complete details.

To process a claim, please call Guardian Masterseal at 1-866-289-3210

Keep your furniture clean like never before with our Eco-friendly Furniture Protection Plan

Your new purchase looks beautiful. How will it look six months from now?

Keep your furniture looking new without the use of harsh solvents with our certifiably green Crypton Protection Program offered exclusively by Guardian Protection Products. A leader in furniture protection since 1977, Guardian Protection has joined forces with revolutionary textile manufacturer Crypton Super Fabrics to bring you the most advanced, effective and eco-friendly warranted furniture protection program in the industry. With the Crypton protection program, each fiber is encapsulated to repel stains, prevent bacteria growth and resist life's mishaps. Fabrics stay clean longer so you can Live Clean and Live Green. You've found furniture that suits your taste. Why not choose a protection plan that fits your philosophy of clean living?

We've got you covered. Really.

An extended 30-day claim notification period and expanded warranty coverage aren't the only features unique to the Crypton Protection Program offered by Guardian. Our treatments are part of the next generation of stain repellents that make them safer and greener - and superior at eliminating most stains. Whether you are buying fabric, leather, stone or wood, you’ll get our warranted coverage against common household mishaps guaranteeing full replacement of furniture, when applicable.* You may also receive a customized furniture care kit including cleaner, protector and polish, for example, to help you care for your purchase.

Warranty Coverage for Accidental: *

	Fabric	Leather	Wood
Household food and beverage stains	x	x	x
Stains from human or pet bodily fluids	x	x
Stains from grass, grease, ballpoint pen, ink, nail polish, cosmetics, crayon	x	x
Stains from iodine, shoe polish	x
Rips, cuts, burns or punctures**	x	x
Liquid marks or rings			x
Gouges or heat marks from a single incident			x
Breakage of the wood frame or other hard surface from a single incident			x
Glass or mirror component breakage (except crowned or curved glass)			x

* Some exclusions apply. This brochure is a summary of the types of covrages that can be offered, and is not a substitute for the warranty.

** This coverage is optional on fabric programs. Your sales person will provide details about this store’s specific programs.

http://www.guardianproducts.net

30-Day Bedding Comfort Guarantee

We are proud to offer our customers who purchase premium bedding a 30-day comfort guarantee under the following conditions:

The bedding purchased was one of our premium bedding lines, and
One of our treated, stain-resistant mattress pads is purchased at the time of the sale, and
The mattress must be returned in its original condition, and
Guarantee allows for a one-time reselection of another premium mattress. If any price difference exists after reselection, a store credit in the amount of the difference will be issued. No refunds will be issued.
Request a Mattress Warranty/Repair(PDF)

Downloadable forms are in PDF format and require Adobe Reader to view and print. The Adobe Reader program is free and is a quick and easy downloadable program.
Get Adobe PDF Reader here.

Still have a question?

Home Place Customer Care
5708 Warden Road
Sherwood, AR 72120

Our Philosophy

“Our philosophy at Home Place is pretty simple. It is centered around the belief that when a customer comes through our front door, they are doing us a favor. It is our obligation to provide them with courteous service, professional, intelligent advice, clean well-displayed furniture, a pleasant shopping experience, and of course, excellent values.”

Hank Browne
President

Home Office
In Arkansas: 1-501-565-3561
Toll Free: 1-888-224-4265
5708 Warden Road
Sherwood, AR 72120